Privacy Policy

1. Data Controller

Zaduncuw
Zwickauer Straße 156
09112 Chemnitz, Germany
Email: contact@zaduncuw.click

2. Data We Collect

• Contact Information: Name, email, phone, address (for service requests)
• Vehicle Data: Make, model, year, license plate (service purposes)
• Technical Data: IP address, browser type, visit duration (via cookies)
• Communication: Messages and service history

3. How We Use Your Data

• Processing and managing service appointments
• Delivering requested repairs and support
• Improving website functionality and user experience
• Complying with legal obligations
• Marketing communications (with your consent)

4. Legal Basis (GDPR)

We process data based on: contract performance, legal obligations, legitimate interests, and explicit consent where required.

5. Data Sharing

We do not sell or share your data with third parties except as required by law or for service delivery (e.g., payment processors).

6. Data Retention

Service records are retained for 7 years (German tax law). Contact data is deleted upon request or after inactivity.

7. Your Rights

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Request data portability
• Lodge complaints with German data protection authorities

8. Security

We implement industry-standard encryption and security measures to protect your data from unauthorized access.

9. Contact & Changes

For privacy inquiries, contact contact@zaduncuw.click. We may update this policy; changes take effect upon posting.

Last updated: January 2025